Frequently Asked Questions About Dale Howard
We want to make sure we answer all of you questions! Check out some of our most frequently asked questions for our departments.
Q1. Is your schedule too busy to visit the store?
We can bring the vehicle to your house, work, or meet in the middle. Whatever works best for the you! We understand not everyone can be available during our hours. We are very flexible and will work around you and your time!
Q2. What if we do not have the exact vehicle you're looking for on our lot?
If there is a vehicle you're looking for:
- If the vehicle is listed on our site but not physically here, it could be in transit and will be here shortly.
- We can locate the vehicle and dealer trade for it.
- You can also build it exactly to your specifications and have it sent here from the factory.
- We can add it to a wish list.
- We can go out and find one for you.
We can also locate through dealer trade used vehicles which means if there is a vehicle at another dealership we can make a trade with them to get the car you want!
Q3. Do you buy used cars?
Yes! We also will buy your car even if you do not buy one from us!
We have used inventory, and we also take trade-in vehicles. Check out our used inventory
Also, check out the price of your vehicle now!
Q1. How much does an Oil Change cost?
Depends on how many Quarts the engine is and what Oil base is used (Semi-synthetic or Full-synthetic)
Average cost is $40 for SEMI SYNTHETIC, OR $70 for FULL SYNTHETIC.
Also depends on the manufacturer's recommendations for Quarts & type of oil.
Q2. What is all included in the Oil Change?
- Includes replacing all the engine oil in the vehicle
- Changing the oil filter.
- As well as a tire pressure check
- Fluid top off
- Visual brake check
- And a 9-point Inspection.
- We will always ask if you would like the tires rotated when scheduling the vehicle for service.
Q3. How long does an oil change take to perform?
It takes on average will take about 30 minutes to 1 hour, if they are performing a Tire Rotation as well.
It depends on the type of vehicle and what the manufacture requires for a proper oil change.
Q4. Can I schedule a day and time for vehicle service?
Yes! You can call us at 641-648-4695 or Schedule an Appointment
We also offer free pickup & delivery during the week within a 30 mile radius.
Q1.What is your best interest rate?
That is a great question. The rate varies on many variants such as, term, age of the vehicle, mileage of vehicle, your credit history, your debt ratio, and factory incentives like low APR.
Jerry will tell you, "I pride myself in saving you time and money, in doing so I would need to ask you a few questions to better answer your question. I will say that of the customers that do finance I am able to help over 90% of them save money."
Q2. Do I still need to go to the courthouse to do my taxes and license?
In most cases Jerry can help you with that so you don’t have too. In some instances it still may be required.
Like out of state purchases, or if you need to transfer ownership of your trade to your name. Our store is capable of handling all of the state and federal paperwork that is required in our state.
Q3. Is there a prepayment penalty?
In Iowa it is against the law to have a prepayment penalty for Installment loans.
Q4. Can I get a loan even if I have bad credit?
We have several lending sources that we partner with to help with a variety of credit from poor to excellent.
With less than desirable credit the lending sources like to see you in a good equity position so it may require money down or trade equity, but we take pride in helping all of our customers get there.
Q5. I don’t have any credit, can I still get a loan?
We partner with lending sources that do offer first time buyer programs.
If you have a 12 month job history with no credit and are in a good equity position and a good debt ratio it is quite possible to help you.
If that isn’t your scenario all of my lenders would look at a co-signer as well.
Q6. If I cosign, will that reflect on my credit?
The short answer is yes it will. Being a cosigner means that you will be financially responsible for that loan if the buyer were to miss a payment or default.
It is always a good idea to evaluate the situation before co signing for someone.
Here are a couple of links on our site to help:
If your questions have not been answered, make sure to give us a call at 641-648-4691 for sales questions, 641-648-4695 for our service department, or Jerry Lande at 641-316-1514 for any financial questions!
If you would prefer to contact us through email you can fill out the form below and we will make sure that all of your questions are answered.